CHS strives to provide patients with excellence in care. Read more below about our Just Culture, GNOSIS, and Zero Harm initiatives that aim to offer high-quality health care in a safe environment.
Just Culture
Just Culture is defined as a culture in which front-line staff and others are not punished for actions, errors or decisions taken by them consistent with their experience and training. However, gross negligence, willful violations and destructive acts are not tolerated.
Just Culture is an important part of CHS's High Reliability Journey, which balances the need for an open and honest reporting setting and leads to a quality learning environment. To accomplish this, CHS focuses on system design and management of the behavioral choices of all employees as opposed to errors and outcomes.
Our staff is committed to making safety a necessity for safe patient care by following our Daily Patient Safety Principles to identify and fix safety causes of care by learning from these events.
GNOSIS
As part of our commitment to High Reliability, and assisting our providers in maintaining the highest levels of clinical proficiency in their respective fields, we are requiring our emergency department and obstetrical providers to participate in the GNOSIS program.
GNOSIS is a patient safety and risk management strategic program designed to advance clinical competency in knowledge and judgment in high risk practice areas, including communication, abdominal pain, and chest pain obstetrical safety. This program supports the ability of the care teams to provide safe and effective care.
Through an ability assessment, GNOSIS will:
Identify opportunities for improvements in both clinical knowledge and application of judgment
Courseware includes the following modules:
I. Effective communication in the ED II. High risk chest pain in the ED III. Diagnosis of acute abdominal pain in the ED IV. Emergency Severity Index (ESI) triage V. Fetal assessment and monitoring VI. Shoulder abnormality VII. Obstetric hemorrhage VIII. Hypertensive disorders in pregnancy
Zero Harm Campaign
With a strong focus on clinical excellence and safety, CHS's Zero Harm Campaign continues to drive improved patient care. Patrick M. O’Shaughnessy, DO, CHS executive vice president and chief clinical officer, presents the Certified Zero Harm Award to care teams from across the system who have achieved and sustained flawless performance.
“This recognition underscores the powerful message of Zero Harm,” said Dr. O’Shaughnessy. “We are determined to consistently deliver the highest quality results and best outcomes for our patients.”
ZERO HARM AWARDS RECOGNIZE EXCEPTIONAL CARE
The following entities earned awards for 12 consecutive months of successfully attaining zero incidence of harm for designated measures:
Good Samaritan Hospital Medical Center
Surgical Site Infection - CABG Sternal
Mercy Medical Center
Central Line-Associated Bloodstream Infections (CLABSI)-Critical Care Unit
Catheter-Associated Urinary Tract Infection-Step Down Unit
As part of our commitment to High Reliability, and assisting our providers in maintaining the highest levels of clinical proficiency in their respective fields, we are requiring our emergency department and obstetrical providers to participate in the GNOSIS program.
